Terms of Service

Last updated: June 2026

These terms apply to all moving, delivery, junk removal, and loading services provided by EasyMove SWFL Express LLC ("EasyMove," "we," "us"). By booking a service, you agree to these terms.

1. Booking & deposit

To secure your booking slot, a deposit is required:

Single-item delivery: $50
Junk haul: $75
Loading help: $100
Bigger moves (apartments, houses, long-distance): 20% of the quoted total

The deposit applies to your final bill — it is not an extra charge. The remaining balance is due upon completion of the service.

2. Cancellation policy

24+ hours before scheduled time: Full deposit refund
Less than 24 hours: Deposit forfeited (we've reserved your slot and turned away other jobs)
No-show / unable to access pickup location: Deposit forfeited, plus a $100 trip fee if we've already dispatched a crew

3. Quoted prices

Quotes are based on the information you provide. If the actual job significantly differs (more items, stairs not disclosed, access issues, etc.), pricing may be adjusted. We will always communicate any price change before continuing the job. You can choose to proceed at the adjusted rate or stop the service (subject to a partial charge for time spent).

4. Payment

We accept credit/debit cards, ACH bank transfers, and cash. Payment processing is handled securely through QuickBooks Payments. The full balance is due upon completion of the service.

5. Liability & damage

EasyMove takes reasonable care to protect your items. We are not responsible for:

Pre-existing damage to items
Items packed by you that contain breakables not properly cushioned
Damage to items improperly disclosed (e.g., antiques, fragile electronics not flagged)
Damage to property caused by structural issues (loose floor boards, weak walls, etc.)
Loss or damage to items left unattended after delivery

If we damage your items during a move, we will work with you to repair or replace them up to our liability limit (which varies based on whether you have purchased valuation coverage). Claims must be reported within 48 hours of completion.

6. Items we won't move

For safety and legal reasons, we cannot transport:

Hazardous materials (gasoline, propane, paint, chemicals, ammunition)
Live plants or animals
Perishable food
Cash, jewelry, or important documents (please transport these yourself)
Illegal items

7. Junk removal

For junk hauls, you are responsible for disclosing the nature of items being removed. We cannot accept hazardous waste, certain electronics (CRT TVs in some areas), or items prohibited by local disposal facilities. We will inform you on-site if any items must be excluded.

8. Insurance & licensing

EasyMove SWFL Express LLC is a registered Florida business with commercial general liability and cargo insurance. A Certificate of Insurance (COI) is available on request.

9. Communication

By providing your phone number, you consent to receive SMS messages related to your service. Standard message and data rates may apply. Reply STOP to opt out.

10. Disputes

Any disputes related to our services will be governed by the laws of the State of Florida. We will make a good-faith effort to resolve any dispute directly before involving outside parties.

11. Changes to these terms

We may update these terms from time to time. The version posted on this page at the time of your booking applies to that service.

12. Contact

Questions or concerns?

Phone: (727) 201-7256
Email: info@easymovefl.com