EasyMove SWFL Express LLC ("EasyMove," "we," "us") respects your privacy. This policy explains what we collect, how we use it, and your choices.
Information we collect
When you request a quote or book a service, we collect:
Name, phone number, and email address
Pickup and drop-off addresses
Details about your move (item descriptions, dates, special instructions)
Payment information (processed securely via QuickBooks Payments — we never see or store full card numbers)
How we use it
To provide a quote and complete your move
To send booking confirmations, reminders, and follow-ups via SMS or email
To process payments and issue receipts
To request reviews after your move (you can opt out anytime)
To improve our services and communications
SMS & messaging consent
By submitting a quote request or texting us at (727) 201-7256, you consent to receive SMS messages from EasyMove related to your inquiry, booking, and service. Message and data rates may apply. Reply STOP to opt out at any time.
How we share information
We do not sell your personal information. We share it only with:
Service providers who help us run our business (QuickBooks for payments, Make.com for automation, Netlify for hosting, ClickSend for SMS)
Legal authorities if required by law or to protect rights and safety
Crew members assigned to your specific move (so they can do the job)
Data retention
We keep your information as long as needed to provide services and meet legal/tax obligations. You can request deletion of your data at any time by emailing us.
Your rights
You can ask us to:
See what information we have about you
Correct or update it
Delete it (subject to legal retention requirements)
Opt out of marketing messages
Cookies & analytics
Our website may use basic cookies to remember preferences and analytics tools (like Google Analytics) to understand how visitors use the site. You can disable cookies in your browser.
Children's privacy
Our services are not directed to people under 18. We do not knowingly collect information from minors.
Changes to this policy
We may update this policy. Material changes will be posted here with a new "last updated" date.